This framework describes a player-centered process for designing gamified enterprise software. It involves the sequential steps of (1) defining the Mission, (2) understanding potential players’ Motivation, and (3) applying appropriate game Mechanics.
In developing and using the gamified system, it is necessary to successfully (1) Manage the program’s Mission, (2) Monitor players’ Motivation, and (3) continuously Measure the Mechanics’ performance.
Key source(s) for the framework
- Kumar, Janaki. “Gamification at Work: Designing Engaging Business Software.” In International Conference of Design, User Experience, and Usability, edited by A. Marcus, pp. 528-537. Berlin/Heidelberg: Springer, 2013.